I tried reverting to TV13, 12, & 11, but all of those versions gave me a 5 minute limit of helping time before disconnect. Ruining helpful software that worked perfectly seems like a very sad political decision, not a functional decision. So even though TeamViewer 9 has worked perfectly on her old Mac, the TeamViewer company is now limiting connections to 5 minutes before disconnecting. As if speaking with your 87 year old mother about computer issues could be sucessfully rushed.
But since it is not possible to upgrade her TV9 to anything newer, because it is not possible to upgrade her iMac's OS to anything newer than OSX 10.6.x, the effect is that I am now under great pressure to help quickly before TV14 disconnects me off. I do appreciate being told the rules (5 minute limit, then no new connections for a few minutes). But that is not possible to do!Įven worse, my TeamViewer 14 disconnected me from her after 5 minutes, then banned a reconnection for a few minutes.
When I signed in today to my mother's old iMac my TeamViewer 14 told me I needed to update her TV from 9 to 14. There is a lot of old Mac hardware still running daily that is not capable of running an OSX newer than 10.6, and a TeamViewer higher than v9. It’s about the revenue your not collecting. And while people can say that a new computer can be under $1k, if it is connected to a specific instrument worth over $50k and newer hardware doesn’t support ISA cards, GPIB interfaces or alike, you stay with older.īe honest in the reasons.
It would be to do with specific application or hardware compatibility. Something they have needed for MANY YEARS is a proper MSP pricing model.Īnd even Apple understand that while they have upgrades for the operating systems, there are specifics as to why people need to run older versions. They could easily continue support for the V9 host services in the latest version remotes, but customer support is secondary to revenue streams.
There are corporate and MSP that paid $3k plus for the perpetual licences and are still using them rather than paying $2k per year for less features. Teeamviewer have disabled V9 support purely because it was the last perpetual licence version before they moved to the monthly subscription model in V10. Even with this restriction, though, the program offers many benefits and runs smoothly.I don’t think I have read a bigger load of **bleep** in my life! It does have some limitations when it comes to mobile devices, so you'll get the most out of it if you use it strictly on laptop or desktop computers. TeamViewer is a great tool for accessing your own computer remotely or helping another user with a problem on theirs. It was also hard to tap the intended buttons, and often we wound up opening other programs inadvertently. Because the iPhone screen is so small, we needed to zoom in often, but were unable to zoom on certain parts of the screen. IPhone issues: While there is an iPhone app for this program that lets you control a computer from your mobile device, navigation and effectiveness were both issues we encountered when testing with that particular interface. You can perform any function remotely, and your actions will be immediately reflected on the other machine. Quick connection: As soon as you have entered the appropriate information, your screen will switch to display the screen of the computer you want to work on. To connect, all you have to do is enter the User ID and Password for the machine you want to control into your own when prompted, and you'll be automatically connected.
Simple setup: When you install the app on any device, you'll see the User ID and Password associated with that device displayed. All you need to do is install the app on both devices, and the program walks you through the rest.
TeamViewer for Mac lets you control another computer remotely, either from your own Mac, or from a tablet or smartphone.